Key Relationships

There are many stakeholders that we have built relationships with over the years to ensure that we are following all the correct procedures to safeguard our team, customers and the environment around us. Having access to these resources puts us ahead of our competitors and in turn putting our customers ahead theirs.

Annual Total Quality Meeting

In our working environment we need to ensure we are safety conscious at all times. Dangerous goods, chemicals & hazardous substances are things we should never take risks with. Our annual Total Quality Meeting is a chance to get our team, customers and experts in the industry to come together to remind ourselves of the risks involved and the preventative actions we should take to eliminate these risks.

Responsible Care

It is important to recognise the true potential of the chemicals that we transport and treat them with the care and respect that they deserve. In this industry, one incorrect clash, letter, number can be the difference between life and death. In such serious situations, it is reassuring to know the experts at Responsible Care are always on hand—24/7.

Road Safety

With the majority of our freight travelling by road it is important that we have a complete understanding of the Land Transport Rule: Dangerous Goods Act 2005. Not following these rules can have serious consequences for the individuals, drivers and employees. We have worked closely with the New Zealand Police and Responsible Care to make sure we have a full understanding of these rules so that we are able to assist our customers when it comes to distributing their freight. 

We recommend you refer to the products Material Safety Data Sheet (MSDS) & the Land Transport Rule: Dangerous Goods Act 2005. These can give you detailed information and the confidence to know you are sending your freight safely.

If you are unsure of the correct procedure, DO NOT SEND IT. It’s better to be safe than sorry.

In the event of a spill

Making sure that your freight is correctly labelled with the corresponding documents is crucial in the response to an accidental spill. The accuracy of these have direct impact on the environment, and the people involved with the response. 

The Fire Emergency team are trained to clean up spills. Some spills require their specialist equipment in order to contain and ensure safety.

Requirements from you:
  • Remove yourself to a place of safety—upwind
  • Consider evacuation by the fire alarm system (manual call point)
  • Isolate any ignition sources—smoking etc.
  • Follow up with a 111 call
  • Go to an assembly point (upwind)
  • Make yourself known to fire service on arrival

We understand the importance of getting things right the first time. Through building these key relationships within this complex industry, it has allowed us to become experts in this field.

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