Mainchain - Online Customer Portal
Why you need Mainchain
Access Real Time Data
Control User Access
- Add / remove users
- Individually personalise and restrict access so each user can view and manage different areas of your company’s global supply chain
- Reset passwords for each user
Store Documents
Set Up Notifications
Keep your suppliers and receivers connected by setting up notifications for them. They are easy to read, packed with useful information and can be sent via email or SMS.
Manage Freight Costs
Create Reports
Link our Systems (EDI)
- Save you time
- Improve accuracy by removing data entry
- Eliminate time spent training your team on a new system
Stay on the Go
Support
Get An Estimate
Create Bookings
- Consignment notes
- Freight labels
- Dangerous goods certificates
- Summary manifests
- Hire equipment reports
Manage Data With Ease
- Addresses are validated with Google to improve accuracy
- Notifications and delivery instructions are saved against receivers
Create Delivery Timeslot
Manage Hire Equipment
EDI Integration
- Freight bookings
- Status information
- Invoices
- Proof of delivery
- Documents - packing slip / dangerous goods
- Reports
- Notifications
Manage Dangerous Goods
We store the DG Declaration forms so in the event of an emergency, all information of goods per consignment are identifiable.
Set Up Notifications
Keep your suppliers and receivers connected by setting up notifications for them. They are easy to read, packed with useful information and can be sent via email or SMS.
Centralised Communication
- Create and receive an issue for a shipment
- Filter issues through classification including:
- Damage
- Delay
- Missing
- Claim - Quality Assurance Program
Automatic emails are sent, notifying you when a task is updated or resolved and tracks the steps and the team members who have helped resolve it
Visibility
View All Activities
- Customise your dashboard and ‘watch lists’ for visibility on shipments for a 60-day period
- Filter by goods direction, date range and key milestones
- Information can be displayed as a list or in a graph
Access Tracking Data
Comprehensive order-to-door tracking of shipments include:
- Confirmed depature
- First transport leg arrival
- Second transport leg departure
- Arrival notice
- Customs clearance
- Cargo available
Retrieve Broader Results
- Search one year of data both (past and future)
- Beneficial for shipments that have a transit time of more than 60 days