Mainchain provides an instant view of all your current activities across all services in real time, 24/7.

With administration rights you can:

• Add / remove users
• Individually personalise and restrict access so each user can view and manage different areas of your company’s global supply chain
• Reset passwords for each user

Upload, access, share and print key shipment documentation. Documents are stored for 7 years and can be viewed and downloaded as a PDF when needed.

You can configure notifications to be sent to you at specified milestones avoiding the need to constantly track shipments.

Keep your suppliers and receivers connected by setting up notifications for them. They are easy to read, packed with useful information and can be sent via email or SMS.

Access your invoices and statements and download in PDF as needed.

Within Mainchain you can analyse your supply chain by customising reports with filters. Create reports on demand or scheduled as required.

Through EDI integration you can directly link your systems to ours for total visibility and control within your own business environment. EDI Intergration will:

• Save you time
• Improve accuracy by removing data entry
• Eliminate time spent training your team on a new system

Our free mobile app allows you to keep on top of your supply chain direct from your smartphone. Log in with your Mainchain password to access your freight information. Filter by milestone or date range for easy access to the information that is important to you.

Our “Get an Estimate” function allows you to obtain a price estimate based on the destination, number of items, total cubic metres and weight. This can then be downloaded, emailed or printed for future reference.

Create and print your own consignment documentation including: 

• Consignment notes 
• Freight labels
• Dangerous goods certificates
• Summary manifests
• Hire equipment reports

Job details automatically upload to our system eliminating the need to phone or email pickup requests.

Your receivers and product lists can be imported and saved eliminating the need for repeat entry.

• Addresses are validated with Google  to improve accuracy
• Notifications and delivery instructions are saved against receivers

For deliveries to Distribution Centres, specify if a ‘Call is Required’ by us to arrange a Delivery Bookin timeslot, or to advise if you have a ‘Confirmed’ booking already.

Built-in automatic hire pallet transfer function allows efficient and accurate pallet management for Chep and Loscam accounts.

Through EDI integration you can directly link your systems to ours for total visibility and control within your own business environment. EDI capabilities include:

• Freight bookings
• Status information
• Invoices
• Proof of delivery
• Documents - packing slip / dangerous goods
• Reports
• Notifications

Upload all dangerous goods data into Freman to print out DG Certificates and Declaration forms at consignment creation.

We store the DG Declaration forms so in the event of an emergency, all information of goods per consignment are identifiable.

You can configure notifications to be sent to you at specified milestones avoiding the need to constantly track shipments.

Keep your suppliers and receivers connected by setting up notifications for them. They are easy to read, packed with useful information and can be sent via email or SMS.

Enquiries are prioritised and reported on in one central point. You can:

• Create and receive an issue for a shipment
• Filter issues through classification including:
  • Damage
  • Delay
  • Missing
  • Claim - Quality Assurance Program

Automatic reminders and escalation ensure prompt attention to all enquiries lodged. If a team member is away, the task is automatically forwarded to the Team Leader to action in their absence. 

Automatic emails are sent, notifying you when a task is updated or resolved and tracks the steps and the team members who have helped resolve it

The Mainchain dashboard provides an instant view of all your current activities across all services.

• Customise your dashboard and ‘watch lists’ for visibility on shipments for a 60-day period
• Filter by goods direction, date range and key milestones
• Information can be displayed as a list or in a graph

Get the most up to date information for each shipment at your fingertips or track through milestones to receive estimated and actual date information.

Comprehensive order-to-door tracking of shipments include:

• Confirmed depature
• First transport leg arrival
• Second transport leg departure
• Arrival notice
• Customs clearance
• Cargo available

Available for you via Mainchain and for your receivers / customers / suppliers via Mainfreight.com

Use the advance search platform to view a broad range of shipment information. Filter and save searches to reduce the need to re-apply search parameters.

• Search one year of data both (past and future)
• Beneficial for shipments that have a transit time of more than 60 days 

View and download proof of delivery (POD), which includes the name of the person that accepted the freight. All PODs are available online for seven years.

Access your invoices and statements and download in PDF as needed.